Cancellation Policy

Cancellation of a booking must be made according to the selected rental package, as follows:

• Premium Package: Minimum of 3 days (72 hours) before the rental start date.
• Value Package: Minimum of 5 days (120 hours) before the rental start date.
• Basic Package: Minimum of 7 days (168 hours) before the rental start date.

For last-minute bookings made less than the required notice period before the rental start date, cancellations are allowed only within 12 hours from the time of booking and no later than 24 hours before the scheduled pickup time.
For last-minute bookings, no prepayment refund applies in any case.

If you wish to cancel a booking, the only accepted method is through our Eurohire web page.

In case of cancellations, the following conditions apply:

• Premium & Value Packages: If the cancellation notice is received within the required timeframe, the prepayment will be refunded. If the cancellation notice is received later than the required timeframe, the prepayment will not be refunded.
• Basic Package: The prepayment will be refunded only if the cancellation is made within 12 hours from the time of booking. After 12 hours, the prepayment is non-refundable, regardless of the cancellation timeframe.